Refund policy

 Refund Policy

At Dreams Luxury Hair Lounge, we pour love into every package that leaves our hands. Because our products are personal-care items, we cannot accept returns or offer refunds for change of mind.

 All Sales Are Final

• Once your order is placed, it cannot be canceled, exchanged, or refunded.
• Please double-check your cart before checkout

 Damaged or Incorrect Items

• If your order arrives damaged or incorrect, please contact us within 7 days of delivery at dreamsluxuryhairlounge@gmail.com
• Be sure to include your order number and photos of the product/package.
• We’ll happily replace the item or offer store credit, depending on availability.

 Shipping Delays

• Shipping times can vary depending on product availability and carrier delays. We can’t offer refunds due to late deliveries, but we’ll always make sure your order is on its way to you.

 Thank you for understanding our small business policies and for supporting Dreams Luxury Hair Lounge — we’re here to bring you dreamy hair, every time.